If you need to return a product purchased from us, we want to make the process as straightforward as possible for you. Follow the steps below if you need to return a product or items from your order:

Return Address

Please ship your return to the following address:

4809 North Armenia Ave, Suite 240, Tampa, FL 33603

Eligibility for Returns

Unopened Products Only: We do not accept returns for products that have been opened, used, or tampered with. To qualify for a refund, the product must be in its original, sealed condition.

Because most of Dr. Boz’s products are dietary supplements, this policy preserves the safety and quality of our products for all customers. Once a product is opened or used, it cannot be resold due to health and safety regulations, and we abide by these same standards for our customers.

Steps for Returning

Package Your Return Securely: Keep the items in original packaging if you know you will return it. If the box packaging has already been opened, put the item back in and secure the box. If you already disposed of the original packaging, place the product in another secure box to prevent damage during transit. Use the original packaging if available or a sturdy alternative to make sure the item remains intact.

Include Order Slip: Add a printed invoice or a copy of your order confirmation inside the package. This helps us identify your return and process your refund quickly.

Ship Your Return: Select a shipping carrier and send the package to the address above.

Notify Us of Your Shipment: Once your return has been shipped, email or message us with the tracking information. Providing tracking details allows us to monitor the return and prepare for processing once it arrives.

Refund Processing: After we receive your returned item, our team will inspect the product to confirm it is unopened and meets our return policy requirements. Once approved, your refund will be processed.

Refund Confirmation: You will receive a confirmation email once your refund has been initiated. Refunds typically reflect in your account within 2–5 business days after processing, depending on your bank’s policies.

Important Notes*

Open Products: Returns for opened, used, or tampered-with products will not be accepted or refunded.

Shipping Costs: Customers are responsible for return shipping costs unless otherwise stated.

If you have questions about the return process or need clarification, feel free to contact us before shipping your product.