A common question from participants is why they cannot progress to the next module in their course. Let’s break this down and explain how the system works and why completing every part of the course is important for your success.

How To Move Onto The Next Module

Complete Each Module in Chronological Order

The courses are sequential, meaning you must complete Module 1.1 before Module 1.2 will unlock, and so on. Skipping around or jumping ahead is not allowed to ensure you build on foundational Knowledge.

Watch Videos to the Very End

To unlock the next module, you must watch the video content every second. Even leaving a single second unwatched will prevent the system from registering the module as complete.

Do Not Close the Video Early

If you stop watching the video, close your browser, or skip ahead without letting the video play to the end, the system will not mark it as completed. You will need to go back and re-watch it in its entirety to unlock the next section.

Why Can’t I Skip Modules?

Our asynchronous courses are designed to ensure every participant receives the full educational experience. Skipping or partially watching content can result in missing important information. Here’s why completing every second is essential:

Builds Knowledge Progressively: Each module builds upon the previous one. Skipping steps may cause gaps in your understanding, making it harder to succeed in later sections.

For Consistent Learning, Watching all videos in full guarantees that every participant has the same foundational Knowledge before proceeding.

Avoids Missing Key Details: Even the last few seconds of a video may contain important information, summaries, or instructions for the next steps. Closing early means you might miss these.

Prevents Errors and Confusion: Completing modules chronologically and fully helps avoid misunderstandings or frustration arising from incomplete learning.

Tips to Unlock the Next Module Successfully

Let the Video Play to the End: Allow the video to complete fully before closing the browser or navigating away. Wait until the video automatically marks itself as finished.

Check for Progress Indicators: Look for confirmation that the module has been marked as completed. Our system shows a checkmark when a video is fully watched.

Avoid Multitasking or Skipping: Stay focused on the content to avoid accidentally pausing or stopping the video before it ends.

Review Problematic Modules: If you’re stuck, revisit the previous module and ensure it’s marked as complete. Most times, going back and letting the video play to the end will resolve the issue.

Still Having Issues?

If you’ve completed the video in full but the next module remains locked, here’s what to do:

Refresh the Page: Sometimes, the system needs a moment to register your progress.

Contact Support: If refreshing doesn’t work, reach out to our support team for assistance.

By following these steps and understanding the importance of completing every module, you’ll have a smooth learning experience while gaining the most value from the course.