If you are experiencing issues with an order placed on Amazon for Dr. Boz products, order resolutions should be attempted to be handled directly through Amazon.

Steps to Resolve Your Issue

Contact Amazon Customer Service: Amazon handles all order-related concerns, including refunds, replacements, or missing items. To resolve your issue:

(1) Visit the Amazon app or website.

(2) Navigate to the “Your Orders” section.

(3) Select the specific order with the issue and choose “Get help” or “Problem with Order” to start the resolution process.

(4) Amazon’s Customer Service Team is equipped to handle these requests efficiently, and many customers report a quick and successful resolution.

What If Amazon Cannot Resolve The Issue?

If, for any reason, Amazon cannot resolve the matter to your satisfaction, please contact The Dr. Boz Team. To assist you effectively, we will need your Amazon Order ID.

How to Provide Your Amazon Order ID?

Your Amazon Order ID is a 17-character code, usually in this format: 123-1234567-1234567.

Here’s how to find it:

(1) Open the Amazon app or log in to the website.

(2) Go to “Your Orders.”

(3) Locate the order in question and select “Order Details.”

(4) You’ll see the Order ID listed at the top of the details page.