We understand how important it is to stay updated on your order and want to make sure you have all the information you need. Once your order is processed, you will receive an email containing your tracking information.

Order Processing & Shipping Timeline

Our warehouse typically processes and ships orders within 1–4 business days after they are placed. Once your order has shipped, you should receive an automated email with your tracking number, allowing you to monitor your shipment in real-time.

Haven’t Received Your Tracking Information?

If it has been more than 4 business days since you placed your order and you haven’t received your tracking number, or if you’re wondering where your order is, please don’t hesitate to email us. Include your order number in the email, and we’ll be happy to assist you.

How We’ll Help You

Upon receiving your email, our team will:

(1) Contact the warehouse to confirm the status of your order.

(2) Provide you with an update, including your tracking number and estimated delivery date.

We’re here to make sure that any delays or concerns are addressed quickly and that you feel confident your order is on its way.

Need More Help?

If you have any questions or concerns, please reach out to us anytime. Your satisfaction is our priority, and we’re here to help! Thank you for choosing Dr. Boz products.